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SHIPPING INFO
Welcome to Sister Threads! Our shipping policy is designed to provide you with all the necessary information about how we handle shipping, packaging, and associated costs. We believe in transparent and straightforward communication to build trust and ensure your satisfaction.
At Sister Threads, we are committed to delivering your orders in a timely manner and ensuring they arrive in perfect condition. We take pride in our packaging methods to safeguard your items during transit.
We understand the importance of keeping you informed about our shipping process. Therefore, we will keep you updated on the status of your order every step of the way. Your satisfaction is our priority.
GENERAL INFO
At Sister Threads, we place great emphasis on providing exceptional customer care. Our team is dedicated to delivering top-notch services and products tailored to meet your needs. Should you have any queries or require assistance, do not hesitate to reach out to us. We are here to ensure your experience with Sister Threads is nothing short of amazing.
Protecting your privacy and ensuring your safety is paramount to us. We are committed to utilizing secure processes to handle and safeguard your personal information. Rest assured, any data collected is used solely for the purpose of enhancing your experience with Sister Threads.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.